WhatsApp Chat
WhatsApp Quick Chat
Launch direct customer chats with pre-filled messages in one tap.
Make it useful from the first scan.
Enter your complete international phone number with country code. Test the pre-filled message on mobile to ensure the chat opens seamlessly in WhatsApp.
Open a direct chat with one scan
A WhatsApp QR code connects printed materials, product packaging and counter signage directly to a WhatsApp conversation. When a visitor scans the code on a mobile device, WhatsApp opens with your phone number and an optional pre-filled message ready to send. This removes the friction of manually typing an international phone number and saving it to contacts first.
Use your complete international phone number with country code, omitting any plus signs, spaces or dashes in the destination. Test the pre-filled message to ensure it clearly identifies the product, campaign or query the customer is asking about. A pre-filled message such as "Hi, I have a question about [Product Name]" makes it easy for both the customer to send and your support team to answer.
Make sure staff or automated responses are ready to handle incoming WhatsApp inquiries promptly. Place the QR code where customers naturally look for help or contact information, accompanied by a clear label like "Chat with us on WhatsApp". A printed QR code creates a chat initiation request; it does not give access to customer accounts or guarantee an immediate response without appropriate staffing.
A worked example
A local bakery prints a counter card with a WhatsApp QR code linking to their custom cake ordering desk. The pre-filled message says "Hi, I would like to order a custom cake for an upcoming event." Customers scan the card at the counter, their phone opens WhatsApp immediately with the message ready, and the bakery staff responds with catalog options and pricing.
Common mistakes to avoid
- Leaving out the international country code.
- Writing overly long pre-filled messages that wrap awkwardly.
- Failing to staff the WhatsApp number to respond to incoming chats.
Prepare, test, then publish.
- Choose the destination and check its details.
- Generate your code and preserve its white border.
- Test the artwork at the intended size, on a real phone.
Keep an accessible alternative such as a short written website address alongside the code. A QR image should make information easier to reach.
Frequently asked questions
Does the customer need to save my number first?
No. Scanning the WhatsApp QR code opens a chat directly in WhatsApp without requiring the customer to save your contact to their phone first.
Can I include a pre-filled message?
Yes. You can specify a default message that appears in the customer’s text input box when WhatsApp opens.
Does this work on desktop?
Yes, scanning on mobile opens WhatsApp directly, and clicking or scanning on desktop opens WhatsApp Web or the WhatsApp desktop application.